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The Fios advantage

Focus on the speed. Internet speed is the only reliable metric to measure the value of an Internet plan. Some sources online will say you only need 2 Mbps or so to stream video.

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In our experience, this is not enough. Once you factor in the distance between your laptop and the Wi-Fi router, other devices hogging bandwidth, and the possibility of other users in your household, a 10 Mbps Xfinity plan gets eaten up pretty quickly.


Xfinity packages above 10 Mbps are enough for streaming Netflix on a laptop. There are several national Xfinity offers that meet this criteria. Keep in mind that the more people are sharing a connection, the slower it gets for every user. In simple terms, you can imagine it as a pipe: For a household of more than 4 people, a connection above 20 Mbps minimum is advisable. This range is also a good choice for families who need large bandwidth to handle dozens of devices. The Xfinity equipment fee for leasing a WiFi router is reasonable enough for short-term customers since upgrades and support are included.

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However, long-term Xfinity customers can save several hundred dollars long-term by purchasing their own gateway device s up front. In this example, the investment pays for itself after ten and a half months. Xfinity pricing tends to vary from area to area. Xfinity contract packages are a good deal for customers who plan to stick around long-term anyway. The takeaway: The listed price for Xfinity packages is rarely set in stone. The theory behind this strategy is sort of like free samples: This strategy can be frustrating for long-term customers paying more than new customers.

For existing customers, we recommend that you call Xfinity once a year and request discounts and fee reductions. Additionally, Xfinity final pricing changes from region to region. The only way to get a finalized quote is to call and ask about Xfinity offers at your address. There are two options for installing Xfinity service: Professional installation is required if your house has never had Comcast Xfinity service before, as the technician will need to install wiring and check that everything is compatible and ready to go.


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In some cases this requires drilling holes or installing coaxial wiring on the side of a building, so renters are advised to get permission from their landlords before scheduling installation. And access to areas such as the basement where the technician may need access. Self installation is recommended if your house is already wired for Xfinity service most in their service area are. They will provide a box with all the equipment needed and simple, detailed instructions.

TV + Internet + Home Phone

You can have the box shipped to you, or pick it up in person at a local Comcast store. A technician will walk you through the steps to confirm the MAC address on your device and test that it is working as they activate service. One of the more exciting equipment upgrades Xfinity has rolled out recently is the x1 cloud DVR, which is quickly eclipsing their traditional cable service as the go-to digital TV platform.

A few of the X1 features:. Home automation and home security can make a huge difference for your peace of mind when implemented correctly. But if you want both, Xfinity does an excellent job of combining dozens of products and services Nest, Lutron, etc into a single interface with multi-device support.

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The main catch with Xfinity Home Secure is that the additional Xfinity-branded devices cameras, thermostats, etc can add considerably to the monthly bill if you have a large home. Be sure to confirm a final price that includes all leased hardware when you talk to an Xfinity rep. Xfinity offers are advertised according to the base price. This base price does not include all the taxes and fees you might see on your bill. For Internet-only Xfinity offers, they have been doing a good job lately of consolidating all the fees so that the price you see when you sign up is the exact same as the price you get in your first bill a month later.

Verizon Fios customer service is here to help.

And nothing for long time subscribers, seniors or military. Comcast must be foreign owned.

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I had a few private messages with a Comcast rep. I've had little problems with my home service but I really have a problem with their pricing. Any problems I have they usually fix right away. Had some problems where it wasn't fixed right the first time but they did eventually fix my problem. It just seems wrong to me!! Check other deals in your area. Never hurts to look!!!

Sorry you feel this way. We offer new customers an introductory rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory period offer expires, the price does go to what we call Everyday Price or regular rate. I'd be happy to review the offers I have available to see if I can help. Please keep in mind our offers for promotions do change often, you can always reach out to see what we do have available in the future if what we have right now does not work for you.

To send a private message click on my name "ComcastChe", then click private message me.

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Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean: Sign In. Triple Deals for Existing Customers. Xfinity Forum Archive About the archive project. Xfinity Forum Archive I PM'd a Comcast rep who hasn't responded yet. Not sure if he is still active. I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast:

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